How to troubleshoot the Norton “Not Responding” error?
Norton Antivirus is one of the best anti-malware software developed by the Symantec Corporation for its users of different platform Like Windows, Android, Mac or iOS. All the Norton products offers a great malware protection to its users as well as the safety against the online threats that may harm their devices in several ways. Despite of having such amazing features in-built to the Norton Setup, the users may face some common errors or issues while installing it to their device. And one such common installation errors is Norton “Not Responding” error. Thus, in the below information, I am going to detail the easiest way of troubleshooting the Norton “Not Responding” mistake.
The Norton “Not Responding” error is mainly caused because of the existence of any
alternative party antivirus software to the users’ device that may conflict the installation
process. As a total result of this, the procedure of Norton.com/Setup set up either calls
for too halts or long responding. As the error occurs on these devices, one message box is
shown on the screen that presents the mistake message as shown below:
alternative party antivirus software to the users’ device that may conflict the installation
process. As a total result of this, the procedure of Norton.com/Setup set up either calls
for too halts or long responding. As the error occurs on these devices, one message box is
shown on the screen that presents the mistake message as shown below:
“Norton Not Responding”
Solutions:
By following a solutions below detailed, the users could easily deal with the Norton “Not Responding” error on the device:
Method 1: Uninstall the whole conflicting security product:
1. Of all first, launch the start menu of these devices by clicking the “Start” button on the taskbar.
2. And right away menu, click on the “Run” option.
3. To create an ease, the users might use the shortcut keys i.e. Home windows key + ‘R’ for starting the “Run” dialogue box.
4. Now, in the run dialogue box, type the control as then shown below and, strike the “Enter” key.
5. After this, a list will be displayed to the users that show all the programs that have been currently installed to the device.
6. From this list, select the third party security product and then, click the Uninstall or Remove option.
7. Now, follow the on-screen instructions for uninstalling or eliminating the conflicting programs.
8. Once the process of uninstall gets completed, restart these devices and then, try to install the Norton setup to it.
1. And foremost first, exit all the programs running on these devices.
2. Now, strike the “windows key + ‘R’” keys on the keyboard for launching the Run dialogue box.
3. And then, on view text package, type the command as shown below::
“msconfig”
4. After this, strike the “Enter” key.
5. Now, the “User Accounts Control” window shall be displayed to the users.
6. In this home window, tap the “Yes” or “Continue” button.
7. Following this, the “System Configuration” screen will be shown to the users.
8. Here, under the boot tabs, click on the “Safe boot and Network” option.
9. After selecting the choice, click the “OKAY” button.
10. Now, the users will be asked to restart these devices. To take action, click on the “Restart” option.
11. And, The safe mode will start.
12. Now, make an effort to install the Norton Setup to the device.